How to create a new distance?

When you have created a new event, you need to add at least one distance. 

1. Go to your event's main page, scroll down a bit and click on the purple button ”ADD A DISTANCE”.
   

2. Go through each section one by one in the right order, press "Next" to move on to the next section. 

3. You will have to go through all steps below:
   Name and Description
   Distance Details
   Confirmation Email
   Registration Fields
   Additional Options 
   Age Validations
   Price
   Classes
   Refundable Booking

Note that the settings marked with an asterisk (*) are settings related to the RaceID Timin App. If you are not using the timing app, you do not need to worry about these settings.

Name and Description

Enter the title of the distance, as well as an informational text (optional): 

Distance Details

Distance Mode: define if your race is "normal" (actually taking place at one location), "virtual" (participants do it on their own), or cumulative (participants collect either time or distance, usually virtual ).

Start Type*: will the start be a mass start, wave start, one by one start or interval start.

Distance Type: single or team? Single means that all participants compete one by one. Team means that the participants compete together, as one team. They will not get individual results, but as one team together.

Registration Type: profile or no profile? 

Distance length (m): how long will the distance be?
Participants (max): the maximum amount of participants.

Distance Start: The date the distance will take place (usually same as race date)

Registration Starts - Registration Ends: set the period for when the registration will be open online
Start Time (optinal): Set a starting time for the Distance, if applicable. 

Location: Search and select the location of your distance start. 

Show Distance: make sure this toggle is activated - otherwise the distance won’t be shown on the registration page.  You can toggle this off, if, for some reason, you want to hide one of your distances from the list online. 

 

Conformation Email

Add content into the Confirmation e-mail: this is where you can customize or personalize the confirmation email that participants receive when signing up. If you want to add some specific information that is not showed on the main event page but instead sent out in the confirmation email, you can put it here. It is optional to add a custom text - participants will receive information about their registration and which race they registered for. 

Registration Fields

This is the settings for what fields you want the participants to fill out when they register. The first 5 fields (name, last name, gender, email and phone) are always mandatory. For the rest you can choose to display them (tick or untick in the first column) and make them mandatory or optional by ticking or unticking it in the last column.

Most of the fields are straightforward, but the following might need further explanations:

Team: by activating this field, the participants can join a team when signing up to your event. Each participant has to register and pay individually, however there will be an option (in a dropdown) to join a team that is created by one of the team members. You, as an organizer, can also create a team - by clicking "manage team" in the startlist you can create a team that participants can choose to join when signing up. Read more about Team setup here. 

Coupon Code: by activating this field, it allows you to add coupon codes to your registration, and participants will be able to enter it and get a discount when they register. You can create coupons in Admin after publishing your race, and it's done like this.

Additional Options

This is where you can activate any additional services you want to add to your registration. When you activate a toggle on this page, a new section will show up in the left-hand side menu. We will go through each one in a dedicated section below, or a more detailed guide will be linked. 

Registration fee: This toggle is activated if you want to add a registration fee to your distance. The registration fee is added later in the section ”Price”.

Refund Protection: This is an optional insurance for participants to add at the end of the registration flow, more info below in the dedicated section. 

Classes: this toggle is activated when you’re having different classes for your distance, for example, for different age groups or genders. When the toggle is activated, a new field called ”Classes” is added to the menu on the left side. This is where you will add your classes later.

Custom fields: this toggle is activated if you want to add extra customized fields (extra questions in the registration form), such as additional meal, finisher T-shirt, accommodation or charity donations etc. It can be a text field, dropdown menu, radio button or other. You can also add prices to custom fields. Click add custom field, follow the steps and fill the requested information. Read more about how to add custom fields here.

Age Validations: This allows you to restrict registration for a certain age, for example, over 18 years old. See further instructions below. 

Self Services: This toggle is activated if you want to allow self services, such as editing the registration or transferring registration to a friend. Read more about this here.

Split Distance Checkpoints*: this toggle is activated when you want to add split times during the course, when using the RaceID time-keeping app. You add checkpoints and associated timing assistants like this.

Age Validation

If you selected this as an additional option, you can add a birthdate range for participants who are allowed. You can set a minimum birthdate, a maximum or both. If I, for example, need participants to be more than 18 years old to register, I set a Minimum birthdate for 18 years before the race date.  

Price / Registration Fee

This is where you add the price/registration fee for signing up to your event.
The VAT can different for different countries, so make sure to put the number that’s valid in yours. The VAT is not added on top of the fee, the fee you select as Price will be what the participants see online and pay. 

Add the price and from what date it should be valid (most likely the same day as the registration period starts). You can add more than one price, if you want to have an increasing registration fee the closer to the race date. By adding a second price, click ”+ ADD PRICE” and select the date from which this price should be valid. It wil automatically update. 

Classes

To add a class, click on "Add Class" when you get to this section. 
You have the option to set validations for classes based on age and gender. If you set an age interval for a class, only people within that birthdate interval will be able to register. Same thing with gender validation. If you set women, only people who have selected the gender women will be able to register with this class. 

Refundable Booking

This is where you can choose to add our service Refundable Booking to the registration page. Read more about the service here and how your participants can use the service here. Toggle this on if you want to offer the insurance: 

When you have filled out all the information of your selected Additional Options, you can click save on the last step, and your distance is ready! The system will take you back to your race page afterwards. 

Make sure to Check Your Translations

If you have selected more than one language:

When you have finished editing your race and distance, It's very important that you go through all fields, one by one, and translate them. If you make any updates in the default language / settings, you have to update also the fields in the translations! Read more about how to update translations here.